Insight:
Online DVD shopping at a low rate is definitely a way to get entertained thoroughly. These online stores open the door to huge audience for unlimited entertainment.
Company overview:
Columbia house was introduced in the early 70's and has been showing on and off growth since then. The major competitors for this company are Amazon and Wal-Mart. In the recent times, Columbia house DVD club has lost most of its market share to these companies as they offer similar services without subscription.
Site overview:
The navigation through the site is easy and user friendly and the colors are pleasant and ads free. It is easy to search movies by category and subcategories. Shopping is hassle free as one can also search by name, price, genre etc and add the items selected to the cart. Check- out is a simple 2 step process; payment and shipping address updating. A printable invoice is generated and a copy is emailed.
Selection:
They have thousands of DVD's in all possible genres. A few are horror, drama, western, television, family, fantasy, live performances, fitness and even foreign movies.
Cost break down:
- Introductory offer is to join by buying 3 DVD at $1 each and then buying 3 DVD's at regular price over the next year.
Special offer:
- Buy an additional DVD for $9.95 and then just have 2 more to buy at regualr price over the next year
Commitment:
When one sign's up, they commit to fulfill the order by purchasing the committed number of DVD over the time period indicated in the agreement. The company sends reminder if the commitment is not fulfilled or overdue and if there is no response, the customer will be charged. The calculation would be number of outstanding DVD by club average DVD price.
Other policies:
Payment: Credit/ debit or PayPal is acceptable. For future purchases the card or account registered with will be charged.
Return policy:
Returns accepted within 45 days from the date of receiving in unused, unopened and new condition. The shipping charge has to be borne by the customer.
Selection process:
Director's selection will be sent on monthly basis. The customer has to review the offer within 10 days and revert back online. If there is no reply, the DVD's in the selection will be automatically sent and account charged.
Summary:
Overall, this is a recommended site to do DVD shopping by customers who like watching lots of movies, savings money and have a good memory to respond to mailers. |